What are External Transfers?
External transfers allow you to transfer funds between your accounts at Community West Bank and your account at other financial institutions.
What accounts can I transfer from?
Funds can be transferred from a Community West Bank checking, savings or money market account into another institution’s checking, savings or brokerage account (limited).
What accounts can I transfer to?
Funds can be transferred from another institution's checking, savings or brokerage account (limited) into a Community West Bank, savings, money market or loan account.
Do I have to sign up for External Transfers?
No, External Transfers are available within Personal Online Banking, but you will need to follow the set up instructions outlined below.
How do I access External Transfers?
Online Banking: Login and under the "Transfers" tab. If you have already linked and added an external account you can use the 'Transfer funds' page to make a transfer.
How do I set up External Transfers?
Navigate to the 'Transfers' tab on the Online Banking site. All external accounts will need to be added and verified individually before they are available for use.
Adding an External Account:
Under the 'Transfers' tab, click on 'Add External Account.'
- Follow the instructions provided to input the account number, account type, and routing number of the account you wish to add.
- Once the account information is entered, click on the 'Continue' button at the bottom of the page.
- The external account will need to be verified before it is available for transfers.
Two "micro" deposits will be generated and sent to your external account (typically within 5 business days). Micro deposits are random deposits in amounts less than $1. Once you have received these two micro deposits in your external account, make note of both amounts as you will need them to complete the verification process.
Verifying an External Account:
- Under the 'Transfers' tab, click on 'Verify External Account.'
- Please enter the two amounts of the micro deposits that were sent to the external account.
- Once entered, hit continue.
- If the verification was successful, you will receive a notification on the screen.
- If you receive an error message, please reach out to our Customer Service team for assistance.
What are the processing times for External Transfers?
Standard transfers are processed within 3 business days if submitted by 10:00 p.m. (PT)
Next-day
Next day transfers are completed in 1 business day if submitted by 5:00 p.m. (PT). Note: Not all External Transfer accounts are eligible to perform next day transfers.
What are the limits for External Transfers?
There is a $2,500 daily and $5,000 monthly limit for external transfers.
Is there a fee for External Transfers?
There is no fee for standard or next day transfers.
Can I transfer funds internationally?
No. Funds can only be transferred to accounts within the U.S.