Privacy Policy

Privacy Policy

8/1/2024

FACTS: What Does Community West Bank Do With Your Personal Information?


Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social security number
  • Account balances and transaction history
  • Credit history and credit scores

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons Community West Bank chooses to share, and whether you can limit this sharing.

Reasons We Can Share Your Personal InformationDoes Community West Bank Share?Can You Limit This Sharing?
 For our everyday business purposes 
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
YesNo
 For our marketing purposes 
to offer our products and services to you
YesNo
 For joint marketing with other financial companies NoWe Do Not Share
 For our affiliates’ everyday business purposes 
information about your transactions and experiences
NoWe Do Not Share
 For our affiliates’ everyday business purposes 
information about your creditworthiness
NoWe Do Not Share
 For nonaffiliates to market to you NoWe Do Not Share
 Questions?  Call (800) 298-1775 or go to www.communitywestbank.com
What We Do
 How does Community West Bank protect my information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products and services to you.
 How does Community West Bank collect my information? We collect your personal information, for example, when you
  • Open an account or apply for financing
  • Show us your government issued ID
  • Make deposits to or withdrawals from your account
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
 Why can’t I limit all sharing? Federal law gives you the right to limit only
  • Sharing for affiliates’ everyday business purposes –information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
Definitions
 Affiliates Companies related by common ownership or control. They can be financial and non-financial companies. Community West Bank does not share with our affiliates.
 Nonaffiliates Companies not related by common ownership or control. They can be financial and non-financial companies. Community West Bank does not share with nonaffiliates so they can market to you.
 Joint Marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you. Community West Bank does not jointly market.
Other Important Information
In accordance with California law, Community West Bank will not share information we collect about California residents with companies outside of Community West Bank, except as permitted by law, such as legal processes or as required to service your account. We will limit sharing within our company to the extent required by applicable California law.

We value your privacy

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