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Visa Debit Cards
Made Smarter To Protect You Better
It has never been easier to enjoy all of the benefits of your Community West Bank Visa Debit Card. Easily pay for goods and services wherever Visa cards are accepted and manage your card at home or on the go. With your Community West Bank Visa Debit Card, you can access money from the primary linked checking account at ATMs and to make purchases.
For assistance with your Visa Debit/ATM Card, please see below:
Visa Debit Card Service Center
We are here for you 24/7 should you need assistance with your Visa Debit/ATM Card, contact our Debit Card Service Center at (833) 221-8731 and we will be able to assist you with the following:
- PIN Unlocks
- Lost or Stolen Card
- Update Travel Status
- Declined Transaction Inquiries
- Damaged Card Replacements
To order a new Visa Debit/ATM Card or for basic servicing needs, like account balances or filing a claim, please contact our Customer Service Department at (800) 298-1775, Monday - Friday: 8:30 a.m. - 5:00 p.m.
Debit and ATM Safety Tips
Security Features
24/7 Fraud Monitoring
- Regularly monitor accounts for unusual activity
- Receive alerts for potential suspicious activity
- No enrollment needed
EMV Chip Technology
- Each debit card comes with EMV chip technology
- Adds an extra layer of security
- Encrypts transaction data to prevent unauthorized access
- Review the Frequently Asked Questions for more information
Alerts
- Set up automatic transaction or balance alerts
- Receive notifications on mobile device or email
- Get alerts when balance or debit transactions drop below/exceed a certain amount
- Sign up through Personal Online Banking under "settings"
Digital Wallet
- Connect debit cards to Apple Pay, Google Pay, or Samsung Pay
- Use phone to pay with a unique code
- Reduces potential fraud
- Learn more about Digital Wallet
CardControl
- Safeguard debit cards by turning them "off" when misplaced or stolen
- Turn cards "on" when ready to use
- Instantly change settings for more control
- Learn more about CardControl
Convenience Features
ATM Access
- Access accounts at ATMs for cash, deposit checks, check balances, or transfer between accounts
- ATMs located at most Community West Bank locations
- Visit Locations & Hours page to find the nearest location
- Deposits not accepted at Lodi, Modesto, and Folsom locations; Roseville offers Night Drop only
MoneyPass ATMs
- Use Visa Debit/ATM Card at over 40,000 MoneyPass ATMs nationwide
- Surcharge-free access
- Review the Frequently Asked Questions for more information
Digital Wallet
- Tap and pay with phone or compatible smart watch
- No need for physical card
- Faster online purchases checkout
- Store debit cards, coupons, loyalty cards, tickets, and more in one app
- Learn more about Digital Wallet
BankLine (24-Hour) Automated Telephone Banking System
- Access checking, savings, CD, and IRA accounts
- Transfer funds, complete loan payments, and change ATM/Debit card PIN
- Dial (559) 860-5510 or (866) 455-6638
Overdraft Services
- Several overdraft options available
- Occasion Overdraft Service (OOS) and Occasional Overdraft Service Plus (OOS Plus)
- Overdraft transfers from a linked Savings account or Community Credit Line
- Learn more here
Daily Limits
- Debit transaction at point of sale using PIN: $1,500 per card
- Cash withdrawal from ATM using PIN: $700 per card
- Credit transaction using signature: $3,500 total per account
