Merchant Service
Streamline payment processing with secure and efficient credit/debit card solutions.
SPECIAL HOLIDAY HOURS: December 31, 2024 – Regular business hours. January 1, 2025 - Closed in observance of New Year's Day. Please schedule your Cash Management needs accordingly. Click here for the Cash Management processing schedule.
It has never been easier to enjoy all of the benefits of your Community West Bank Business Visa Debit Card. Easily pay for goods and services wherever Visa cards are accepted - the funds will be taken directly from your business checking account. It's the safe, convenient alternative to carrying cash or writing checks.
We are here for you 24/7 should you need assistance with your Business Visa Debit/ATM Card, contact our Debit Card Service Center at (833) 221-8731 and we will be able to assist you with the following:
To order a new Business Visa Debit/ATM Card or for basic servicing needs, like account balances or filing a claim, please contact our Customer Service Department at (800) 298-1775, Monday - Friday: 8:30 a.m. - 5:00 p.m.
24/7 Fraud Monitoring
We regularly watch your accounts for unusual activity. If you receive
an alert from us for potential suspicious activity, review and verify the transactions promptly. You do not need to enroll in this service.
EMV Chip Technology
Each Community West Bank Business Debit Card comes with EMV chip-technology. A chip card adds an extra layer of security to your debit
card transactions. Chip technology encrypts your transaction data,
which makes it more difficult for unauthorized users to copy of access your information. For more information about chip cards, review the Frequently Asked Questions.
Alerts
Automatically monitor your account by setting up alerts and choose
to receive automatic transaction or balance alerts sent directly to your mobile device or email. Or you can even be notified when your
balance or debit transaction drops below or exceeds a certain amount. Sign up for Alerts through Business Online Banking under "Other Services."
Digital Wallet
When you connect your Community West Bank Debit Cards to Apple Pay, Google Pay or Samsung Pay, you can use your phone to pay with a unique code that significantly reduces potential fraud.
Learn more about Digital Wallet.
CardControl
With CardControl, you can safeguard your debit cards by turning them "off" if they are misplaced or stolen, and back "on" when you are ready to use them. You have the ability to instantly change settings, giving you more control. Learn more about CardControl.
ATM Access
Access your accounts at an ATM to get cash, deposit checks, check balances or transfer between accounts.
ATMs are located at most Community West Bank locations. Visit our Locations & Hours page to find the location nearest you.
PLEASE NOTE: Deposits are not accepted at the following locations: Lodi, Modesto and Folsom. The Roseville location offers a Night Drop only.
MoneyPass ATMs
Use your Community West Bank Business Visa Debit/ATM Card at over 40,000 MoneyPass ATMs nationwide. The MoneyPass ATM Network gives you more convenient choices to access your accounts, and all are surcharge-free! For more information about MoneyPass, review the Frequently Asked Questions.
Digital Wallet
Tap and pay with your phone or compatible smart watch whenever you see the contactless payment symbol - no need to have your physical card with you! Make online purchases with faster checkout and no need to enter your card number when using your phone. Keep your debit cards, coupons, loyalty cards, tickets and much more in one easy-to-access app. Learn more about Digital Wallet.
BankLine (24-Hour) Automated Telephone Banking System
BankLine, our automated telephone banking system, now with speech recognition, enables you to access your checking, savings, CD and IRA accounts, transfer funds between checking and savings accounts, complete loan payments and change your ATM/Debit card PIN. To reach BankLine, please dial (559) 860-5510 or (866) 455-6638.
Daily Transaction Limits
(Per business day, based on funds availability)
“Debit” transaction at point of sale using your PIN number: $1,500 per card
Withdrawing cash from the ATM using your PIN number: $1,000 per card
“Credit” transaction using your signature: $3,500 total per account
Community West Bank cares about your financial safety. To protect you and your business and prevent unauthorized use of your VISA Debit or ATM card, follow these simple tips:
Protecting Your VISA Debit/ATM Card:
Using an ATM:
Please report any security concerns at Community West Bank ATMs by contacting Customer Service at (800) 298-1775.
For more information and tips on how to protect you and your business, visit our Fraud Education & Alerts or Identity Protection pages
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